Refund policy

Because all of our products are made-to-demand, all sales are final. We do not offer returns or exchanges for buyer's remorse, incorrect sizing, or change of mind. Please review our sizing charts carefully before placing your order.

We stand by the quality of our products. If your item arrives damaged, defective, or mislabeled, we are happy to replace it or issue a refund.

To file a claim, please contact us at Info@threads4catholics.com within 30 days of the product delivery. You must include your Shopify order number and clear photos of the defect or damage.

If your package is lost in transit or shows as delivered but you have not received it, you must report it to us within 30 days of the estimated delivery date. We will investigate the shipment with the carrier and, if deemed lost, send a replacement or process a refund.

If a package is returned to our facility due to an incorrect, insufficient, or unclaimed address, you will be liable for the reshipment costs once we confirm an updated address with you. Unclaimed returns may be donated to charity after 30 days.